Jurys Inn are a mid-range hotel group with hotels in the United Kingdom, Ireland and one in Prague, Czech Republic.
They typically offer three types of room:
- Standard: These rooms have a really small bed – I wouldn’t call it a double, more like a large single. Included are tea and coffee making facilities, a small sofa and a TV with plenty of freeview channels.
- Superior: These rooms have a king-sized bed and include the ‘Superior Package: extra pillows, larger towels, complimentary mineral water & biscuits, iron and ironing board, newspaper, 10% lunch/dinner discount during your stay, early check-in from 12pm, late check-out until 2pm and daily complimentary regular size Costa coffee per guest during your stay. Plus tea and coffee making facilities.
- Executive: These rooms have a king-sized bed in-room safe, a mini fridge, Gilchrist and Soames toiletries, premium WiFi, flat screen tv with a Sky TV package including movies & sports, magazines, daily newspaper, iron and ironing board, mineral water and biscuits. Plus tea and coffee making facilities.
Jurys Inn also operate a loyalty scheme, with three levels:
Floor 1 – Stay up to 5 nights a year – so basically just the entry level
Floor 2 – Stay between 5 and 20 nights a year
Floor 3 – Stay over 20 nights a year
Floor 2 and 3 are very similar. When you reach these levels, there isn’t a welcome email, a new card nor any change to the appearance of your account on their website. You pretty much have to guess your status.
What appears to be the biggest benefit of Floor 2 or 3 status is the guaranteed superior room package. However, this doesn’t get you a superior room, just a standard room with mineral water & biscuits, iron and ironing board, newspaper, 10% lunch/dinner discount during your stay, early check-in from 12pm, late check-out until 2pm and daily complimentary regular size Costa coffee per guest during your stay.
Floor 3 adds a free drink from the bar – you may even receive a double shot depending on the person serving.
When I reached Floor 3, I thought that I might be offered the occasional upgrade – at least to a superior room with the larger bed. Sadly that hasn’t been the case at the Jurys Inn Watford – I’ve asked on check in and they, rather snootily, advised that if I wanted a superior room then I should pay for it!
I have a booking at another Jurys Inn in about a month, so I’ll update this article to reflect what happens there.